COMMERCIAL POLICY

Ticket cancellation and conversion to ‘’OPEN’’, the High and Low season

HIGH SEASON

1/4 to 15/10 and 15/12 to 15/1

*Up to one day before departure, 100% of the fare is refunded.

*The same day or even after departure, tickets cannot be cancelled and cannot be converted to open, also a change of date is not possible.

LOW SEASON

16/1 to 30/3 and 16/10 to 14/12

*Up to one hour before departure, tickets are cancelled without fees or converted to open.

*After departure, tickets cannot be cancelled and converted to open, also a change of date is not possible.

TICKET CANCELLATIONS

*Tickets can only be cancelled by the issuing agencies. It is not possible to cancel by phone. Interested parties should submit their tickets to the issuing agency.

50% DISCOUNT on tickets for:

  • Families with 4 or more children (showing card is appropriate).
  • War invalid passengers and attendants (showing card is appropriate).
  • Disabled people (over 80%) and attendants if needed (showing card is appropriate).
  • Blind people and attendants.
  • Students in universities (showing card is appropriate).
  • Children 5-10 years old.
  • School groups.
  • Sports clubs and teams.

30% DISCOUNT on tickets for:

  • Families with 3 children (showing card is appropriate).

20% DISCOUNT on tickets for:

  • Membership card holders.

Above discounts for school groups, sports clubs and teams, families with 3 children and membership card holders, are not valid for the subsidized itineraries MASTICHARIPSERIMOSKALYMNOS and specifically for the routes Mastichari to Pserimos and return and Kalymnos to Pserimos and return.